Shipping Policy
Shipping Policy
At Opulent Shines, we partner with trusted shipping carriers to deliver your orders within the United States and internationally.
Order Processing
Orders are processed and prepared for shipment within 2–3 business days after payment has been verified, excluding weekends and holidays.
Once your order has shipped, you will receive an email with your tracking number and carrier information.
Please note that shipping timeframes begin after your order has shipped, not from the date your order was placed.
U.S. Shipping
We currently offer the following shipping options:
- Standard Shipping: Estimated delivery within 5–7 business days
- Expedited Shipping: Estimated delivery within 3–5 business days
- Express Shipping: Estimated delivery within 1–2 business days
Shipping rates are calculated at checkout based on the shipping method selected and the destination.
Please note: Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, or other circumstances outside of our control.
International Shipping
International shipping is available to select destinations.
- Estimated delivery: 2–16 business days after shipment
- Shipping cost: Calculated at checkout based on destination and shipping method
International customers are responsible for any customs fees, duties, taxes, or other charges imposed by the destination country.
Customs authorities may require us to declare the value of the order on the package.
Shipping Address
Please carefully review your shipping address before completing your order.
Opulent Shines is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided by the customer.
If a package needs to be reshipped because of an incorrect or incomplete address, a $9.99 shipping and handling fee will apply.
Returned or Undeliverable Packages
If a package cannot be delivered and is returned to Opulent Shines, the customer may receive store credit for the eligible purchase price of the items, excluding original shipping fees and any applicable return or reshipping costs.
Customers are responsible for providing an accurate and complete shipping address.
Lost or Stolen Packages
Once tracking shows that a package has been delivered to the address provided at checkout, Opulent Shines is not responsible for packages that are lost, stolen, or misplaced after delivery.
If your package shows as delivered but you cannot locate it, we recommend checking with household members, neighbors, your building's mail area, or the shipping carrier.
For packages that appear to be lost before delivery, please contact us at:
info@opulentshines.com
We will work with the shipping carrier to determine the status of the shipment.
Questions
If you have any questions about shipping, please contact us at:
info@opulentshines.com
We're happy to help.